Returns
At Future Saints, your satisfaction is our priority. If you are not completely happy with your order, you may be eligible for a return or exchange under the conditions below.
1. Eligibility for Returns
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You may request a return within 14 days of receiving your order (extend to 30 days if you prefer for customer service).
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Items must be:
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Unworn, unwashed, and undamaged.
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In original packaging with tags and labels still attached.
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Free from stains, perfumes, or signs of wear.
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2. Non-Returnable Items
The following items cannot be returned:
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Final sale or discounted items.
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Gift cards.
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Personalized, customized, or made-to-order products.
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Underwear, swimwear, or other intimate apparel (for hygiene reasons).
3. Exchanges
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If you would like a different size or color, you may request an exchange (subject to stock availability).
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Exchanges are processed once the original item is returned and inspected.
4. Return Shipping
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Customers are responsible for return shipping costs, unless the item was defective or we sent the wrong product.
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We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit.
5. Refunds
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Once your return is received and inspected, we will notify you of approval or rejection.
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If approved, your refund will be issued to the original payment method within 5–10 business days.
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Shipping fees are non-refundable.
6. Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at [insert email] with photos of the issue. We will arrange a replacement or refund at no extra cost to you.
7. How to Start a Return
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Email us at [insert email] with your order number and reason for return.
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We will provide return instructions and the correct return address.
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Ship your item(s) back within 7 days of approval.